Change: The Power to Attain Success
This part of my post is mainly for my recent readers who took time, not only to read, but also to comment on what they read. What more can I ask? Here are my replies I will first reply to each in turn, using the names they chose as Author then follow up with a short post which I hope everyone will find interesting and a good reason to come back here in another few days.
Author: Replica Watches
Thank you for your comment about
Author: Formal Evening Dresses
What were you looking for, Kate, that you did not find? You may be also interested in some of the other articles on my blog at: blog.miraclesoftskills.com, that is, if you have not seen them yet.
If you would like to delve into a particular issue in Communication, just mention it and I will deliver to the best of my ability.
Thank you.
Author: Faith
Your comment, Faith, that I had made the material in "Most Importantly vs Most Important" so clear that you now understand it well makes me feel that my work here is useful. Thank you, also, for the kind words of encouragement.
Author: Downloader
I was happy to receive your vote of confidence and your promise to return. Come back soon and maybe when you return you will mention an issue in Communications you would like to discuss. There is no pressure to do this, however.
Author: Sexy
I'm glad you find my network one of many qualities where you can "communicate, learn, and read on." I welcome your comments and hope I can be of some small help in your effort to communicate effectively.
Janet Carmichael
Effective Communication
There is an old saying: "It's not what you say, but how you say it that matters." It's true. I have proved it to others and I'll prove it to you. Just think of a sentence: "What a lovely day it is." Now think of the several ways you can say that sentence to someone, each time conveying a different meaning. Yes, in effective communication, it all comes down to the impact of these three main elements:
The Tools
Think of the basic tools you have at your command:
There is Work Involved
However, in order to get that special response, you need to do a few things. The response you desire, is not going to be given to you on a silver platter. Oh No! You have to work for it.
Of course, If you don't care about the response you get, then that is quite another matter; but most of us, normal people, do care.
Change
So we will start with what will be a three-part solution to getting what you want by applying Effective Communication practices which, as I've said before, involves work. It involves applying the many techniques to the tools you will use. But that's not all. You must be ready for change in the way you communicate. No more the "same old, same old".
Did you try that sentence earlier on? Are you ready to move on? If you are, then equip yourself with a tape recorder—borrow, beg, don't steal— and return here in a few days' time, when I do. You'll soon be communicating effectively, I promise.
Of course, any words of interest in my continuing with this will be most welcome. If none arrive, I'll write it anyhow. So stop by soon and bring about change—if it's needed.
Author: Replica Watches
Thank you for your comment about
Author: Formal Evening Dresses
What were you looking for, Kate, that you did not find? You may be also interested in some of the other articles on my blog at: blog.miraclesoftskills.com, that is, if you have not seen them yet.
If you would like to delve into a particular issue in Communication, just mention it and I will deliver to the best of my ability.
Thank you.
Author: Faith
Your comment, Faith, that I had made the material in "Most Importantly vs Most Important" so clear that you now understand it well makes me feel that my work here is useful. Thank you, also, for the kind words of encouragement.
Author: Downloader
I was happy to receive your vote of confidence and your promise to return. Come back soon and maybe when you return you will mention an issue in Communications you would like to discuss. There is no pressure to do this, however.
Author: Sexy
I'm glad you find my network one of many qualities where you can "communicate, learn, and read on." I welcome your comments and hope I can be of some small help in your effort to communicate effectively.
Janet Carmichael
Effective Communication
There is an old saying: "It's not what you say, but how you say it that matters." It's true. I have proved it to others and I'll prove it to you. Just think of a sentence: "What a lovely day it is." Now think of the several ways you can say that sentence to someone, each time conveying a different meaning. Yes, in effective communication, it all comes down to the impact of these three main elements:
- the message (How it is delivered through an effective medium.)
- the person delivering the message (The messenger's ability to connect with the listener positively and emotionally and to deliver effectively what was intended.)
- the receiver of the message (The ability to receive the message as it was intended. So often it is not.)
The Tools
Think of the basic tools you have at your command:
- Your voice (Choose the way you use it. Have you tried enthusiasm, clarity, a pleasant tone, expressiveness? )
- Your words (Choose the right words. Are you a "bruiser" or a "soother"?)
- Your body language. (Even during a phone call, this impacts your message. Are you slouching or sitting comfortably erect—especially in a work environment? Are you smiling?) Please! No phony smiles. Those are just as bad or sometimes even worse than no smile at all.
There is Work Involved
However, in order to get that special response, you need to do a few things. The response you desire, is not going to be given to you on a silver platter. Oh No! You have to work for it.
Of course, If you don't care about the response you get, then that is quite another matter; but most of us, normal people, do care.
Change
So we will start with what will be a three-part solution to getting what you want by applying Effective Communication practices which, as I've said before, involves work. It involves applying the many techniques to the tools you will use. But that's not all. You must be ready for change in the way you communicate. No more the "same old, same old".
Did you try that sentence earlier on? Are you ready to move on? If you are, then equip yourself with a tape recorder—borrow, beg, don't steal— and return here in a few days' time, when I do. You'll soon be communicating effectively, I promise.
Of course, any words of interest in my continuing with this will be most welcome. If none arrive, I'll write it anyhow. So stop by soon and bring about change—if it's needed.
Posted by Janet Carmichael at 8/27/2011 9:59 AM 
Categories: Speech, Customer Service
Tags: Effective communication Change
Categories: Speech, Customer Service
Tags: Effective communication Change
Janet, you definitely set the stage for effective communication as you are a masterful communicator and teacher. Thank you for sharing pertinent information, which is enlightening to me and many diverse individuals. Please continue imparting informative instruction, which is essential and is also a tool that will help individuals achieve success.
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Thank you for the great comment and forgive my absence these past weeks.
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Thank you, Vee. You are very kind. I promise to do this on a more regular basis.
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